Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or contact us for support. This includes:

• Account information: name, email address, phone number, garage name
• Customer data you enter: customer names, phone numbers, vehicle details
• Transaction data: job cards, estimates, invoices, payment records
• Usage data: how you interact with the GarageOS platform
• Device information: IP address, browser type, operating system

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the GarageOS platform
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve user experience

3. Data Isolation & Security

Each garage's data is completely isolated from other garages on the platform. We use enterprise-grade encryption for data in transit (TLS 1.3) and at rest (AES-256). Access to production data is restricted to authorized personnel only.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service providers who assist in operating our platform (cloud hosting, payment processing)
• Law enforcement when required by applicable law
• Parties in connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your data for as long as your account is active. Upon cancellation, your data is retained for 90 days to allow for export, after which it is permanently deleted from our systems.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. You can export all your data from Settings → Data Export. To request account deletion, contact us at hello@garageos.in.

7. Contact Us

For privacy-related questions or concerns, contact us at:

GarageOS Technologies Pvt. Ltd.
Ahmedabad, Gujarat, India
Email: hello@garageos.in