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Find answers to common questions or reach our support team directly.
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Frequently Asked Questions
How do I create my first job card?
Go to Services → New Service. Search for the customer by name or last 4 digits of their phone. Select or add the vehicle, then tap Create Job Card. The system auto-generates a JC number.
How do I share an estimate on WhatsApp?
Open the job card, go to the Estimate tab, and tap Share on WhatsApp. The customer receives a formatted message with the estimate breakdown and an approval link.
Can a mechanic see all job cards?
No. Mechanics only see job cards assigned to them. Only Owners and Managers can see all job cards across the garage.
How do I record a partial payment?
Open the job card, go to Payments, and tap Add Payment. Enter the amount received and select the payment mode (Cash, UPI, Bank Transfer). The balance due updates automatically.
How do I add a second branch?
Go to Settings → Branches → Add Branch. Each branch has its own job cards, team, and reports, but you can view all branches from the owner dashboard.
What happens if I lose internet connection?
The mobile app caches recent data for offline viewing. You can view existing job cards but cannot create new ones or sync updates until the connection is restored.
How do I export my data?
Go to Settings → Data Export. You can export customers, vehicles, job cards, and invoices as CSV files at any time.
How do I cancel my subscription?
Go to Settings → Billing → Cancel Subscription. Your data is retained for 90 days after cancellation and can be exported at any time.