Industries · E-commerce & Retail
Retail Software Development for E-commerce Brands and Multi-Channel Sellers
We build storefronts, ordering portals and inventory systems that keep every channel in sync, and AI assistants that answer shoppers instantly at any hour.
Overview
How we help e-commerce & retail teams
HANA Platform provides retail software development for direct-to-consumer brands, multi-store retailers, distributors and B2B wholesalers moving their ordering online. Modern retail rarely happens in one place: the same product sells on your website, on marketplaces, in physical stores and through sales representatives, and every channel needs accurate stock, pricing and order status.
We design commerce systems that treat inventory and orders as one source of truth, then add AI where shoppers and support teams feel it most — instant answers to "where is my order?", smarter product discovery and fewer tickets for your team to process manually.
Industry challenges
What holds e-commerce & retail businesses back
- 01
Stock is out of sync across channels
Website, marketplace and store inventory drift apart, causing overselling, cancelled orders and unhappy customers.
- 02
Support teams drown in repetitive tickets
Most queries ask about order status, delivery dates and returns, and peak sale periods multiply them beyond what the team can handle.
- 03
Generic platforms limit B2B selling
Customer-specific price lists, credit limits, bulk ordering and approval steps are difficult to model on consumer-focused store builders.
- 04
Slow pages lose shoppers
Heavy themes and plugin overload make product pages slow on mobile, hurting both conversion and search visibility.
- 05
Back-office systems are disconnected
Orders are re-keyed into accounting or ERP software, and returns, refunds and dispatch updates are tracked in separate spreadsheets.
Solutions we build
E-commerce & Retail solutions, built on one proven stack
Each solution links to the service or AI capability behind it, so you can see exactly how we deliver it.
Custom storefronts and marketplaces
Fast, search-friendly B2C stores, multi-vendor marketplaces and headless front ends built for your catalog and checkout rules.
B2B ordering portals
Logged-in ordering with customer-specific pricing, quick reorder, credit limits, approval steps and downloadable invoices.
AI customer support
Omnichannel assistant across web chat, WhatsApp and email that checks live order data, detects sentiment and escalates to your team when needed.
Inventory and order management
Central stock, order routing, returns and dispatch tracking connected to your ERP, warehouse and marketplace channels.
Shopping apps for iOS and Android
Mobile apps with push notifications, saved carts and loyalty features for brands whose customers return frequently.
Product data and catalog automation
AI-assisted product descriptions, attribute extraction from supplier sheets and automated catalog updates across channels.
Our retail software development approach
Every commerce project starts with the order lifecycle: how a product is listed, sold, packed, shipped, returned and refunded, and which system owns each step. Mapping it first exposes where data is re-typed or where two systems disagree about stock, which is usually where the quickest gains are hiding.
We then design the shopping and back-office experiences together, build in sprints with demos your merchandising and operations teams can test, and launch ahead of your next sale season with 90 days of hypercare. Hosting and scaling for traffic spikes can be handled through our group company Raidlayer, and our e-commerce development page covers the storefront options in depth.
- One inventory source across web, marketplace and store
- Order data available to the AI assistant in real time
- Server-rendered pages built for mobile speed and SEO
- Integrations with payment gateways, couriers and ERP
Preparing for peak sale days
Festive sales and campaign launches expose weak points fast. We load-test checkout and inventory services before big events, scale stateless services horizontally, and let the AI assistant absorb the surge of order-status questions so human agents can focus on payment issues and complaints.
FAQ
E-commerce & Retail: frequently asked questions
Sell on every channel without the stock headaches
Tell us where you sell today and what breaks during busy periods, and we will suggest the system or AI assistant that fixes it first.
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