Privacy Policy
Last updated: October 31, 2026
1. Introduction
PinasProperty (“we”, “our”, “us”) is committed to protecting your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
2. Data We Collect
- Account information: name, email address, phone number, profile photo
- Identity verification documents: government-issued IDs, PRC license (for agents), SEC/DTI certificates (for agencies and developers)
- Property listing data: property details, photos, documents
- Transaction data: inquiry records, offer details, contract documents
- Usage data: platform activity logs, search history, saved listings
3. How We Use Your Data
- Provide and operate the PinasProperty platform
- Verify your identity and professional credentials
- Facilitate property transactions between users
- Send platform notifications and updates
- Comply with Philippine legal and regulatory requirements
4. Data Storage and Security
All personal data is stored on secure cloud infrastructure with encryption at rest and in transit. KYC documents and government IDs are stored with additional access controls. We conduct regular security audits and penetration testing.
5. Data Retention
We retain your personal data for as long as your account is active or as required by Philippine law. Transaction records are retained for a minimum of 10 years in accordance with applicable regulations.
6. Your Rights Under the Data Privacy Act
- Be informed about how your data is processed
- Access your personal data held by us
- Correct inaccurate or incomplete data
- Request erasure of your data (subject to legal retention requirements)
- Object to processing of your data
- Data portability
7. Cookies
We use essential cookies to operate the platform and analytics cookies to improve our service. You may disable non-essential cookies through your browser settings.
8. Third-Party Services
We use Resend for transactional email delivery. No personal data is sold to third parties.
9. Contact
For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer at: legal@pinasproperty.ph